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General Information
Basic info about HeroFX · 8 articles
What is HeroFX?
HeroFX was born with one idea in mind: helping everyone realize opportunity. We believe every trader deserves access to the global markets with full transparency, the best conditions, and the tools to truly compete.
Access more than 170 instruments across every major asset class:
- Forex — majors, minors, and exotic pairs
- Metals — gold, silver, platinum
- Energies — crude oil and natural gas
- Indices — S&P 500, NAS100, US30, and more
- Cryptocurrencies — Bitcoin, Ethereum, and the top altcoins
- Stocks — CFDs on global market leaders
No hidden fees. A broker you can trust. Become the hero of your own journey.
How to get started with HeroFX?
Get started in less than 60 seconds. Here’s how:
- Sign up — register using your email and phone number.
- Log in & secure your account — activate 2FA using your email or Google Authenticator app.
- Access the back office — demo accounts with virtual funds are available immediately. A brief KYC is required to unlock live trading.
- Deposit funds — from $5 with crypto or $30 with card. Funds will appear in your Hero Wallet — accessible from the Wallet tab in your back office.
- Open a trading account — select the account type you want and your credentials will be sent directly to your notifications panel in the back office.
- Move funds — use the Internal Transfer tab to fund your trading account.
- Start trading.
What types of trading accounts does HeroFX offer?
HeroFX gives you five account types so you can match your setup to your style:
- Zero Commission — spreads from 1 pip, easy all-in pricing. Simple and clean.
- Raw Spread — spreads from -0.4 pips with a fixed commission per lot. Built for scalpers.
- Islamic — fully Sharia-compliant, no swaps, no interest.
- Bonus Account — get a 100% deposit bonus and trade with your capital doubled — up to $25,000.
- Hero10X — get instantly funded with 10× your capital, no challenges, no hidden rules.
Compare them side by side on the account types page. Not ready to go live? Practice risk-free with our demo accounts.
What instruments can I trade on HeroFX?
HeroFX gives you access to hundreds of CFDs across every major asset class:
- Forex — majors (EUR/USD, GBP/USD…), minors, and exotic pairs.
- Metals — gold (XAU/USD), silver, platinum, and more.
- Indices — SPX500, NAS100, US30, GER40, UK100, and other global indices.
- Cryptocurrencies — Bitcoin, Ethereum, and the leading altcoins, 24/7.
- Stocks — CFDs on global market leaders (Apple, Tesla, Nvidia…).
- Energies — crude oil (WTI, Brent) and natural gas.
See all available assets on the trading assets page.
What are the trading hours for HeroFX?
Trading hours depend on the instrument. Here’s the quick reference:
- Forex — 24/5, Sunday evening to Friday evening (ET).
- Cryptocurrencies — 24/7, weekends included.
- Metals & Energies — follow global commodity hours, with a short daily break.
- Indices — tied to their underlying stock market sessions.
- Stocks — match the trading hours of the home exchange (NYSE, NASDAQ, etc.).
Pro tip: for the exact hours of any symbol, open it in your trading platform and check the Details or Specification panel — numbers there are always current.
See the full breakdown on the trading assets page.
What is the minimum deposit to start trading with HeroFX?
The minimum deposit at HeroFX is just $5 — one of the lowest entry points in the industry.
Here’s how it works:
- Funds land first in your back-office wallet.
- From there, use Internal Transfer to move money into any of your trading accounts.
- Trading accounts themselves have no separate minimum — trade with whatever balance you transfer.
Need the full list of payment methods and fees? Check funding methods, or jump straight into the back office.
How do I stay informed about HeroFX news and updates?
Stay up to date with everything HeroFX in three easy ways:
- News tab — all announcements, updates, and alerts are available directly from the News tab in your back office.
- Email — trading holidays, platform releases, and important communications land straight in your inbox.
- Social media — follow us on our official channels for the latest news, promotions, and updates.
How can I contact HeroFX support?
HeroFX support is live 24/7 — most tickets get a reply in minutes, not hours.
The fastest way to reach us:
- Open a ticket in the support portal — you stay logged in, we see your accounts, and we can act immediately.
- If you can’t access the back office, email support@herofx.co
User Account
Everything related to your HeroFX user account · 4 articles
What documents are required for KYC verification?
A quick and simple KYC is required to keep your account compliant — just fill in a few simple steps in under 2 minutes.
You’ll need to provide:
- Proof of identity — a valid passport, national ID, or driver’s license.
- Face scan — a quick selfie taken from your device’s front camera.
To avoid delays, make sure your document is:
- ✓ Not expired
- ✓ Fully visible (all four corners in frame)
- ✓ In sharp focus, well lit, and not cropped
- ✓ Showing details that match your registered profile
Stuck or rejected? Open a ticket in the support portal.
Why was my KYC verification rejected?
If your KYC came back rejected, it’s almost always for one of these reasons:
- Age — you must be at least 18 years old to trade with HeroFX.
- Document quality — the image was blurry, cropped, too dark, expired, or partially hidden.
- Selfie mismatch — the face scan didn’t match the photo on your ID. Re-shoot in bright light, facing the camera directly.
- Compliance flag — in some cases the verification provider rejects based on internal risk checks.
Next step: retake your photos in good lighting, then re-submit. If it still won’t go through, contact us via the support portal — our KYC team will review it manually.
How can I change my email address?
To change the email address on your account, submit a request through the support portal — our team will handle it for you. A quick 2FA verification may be required to confirm your identity.
If you don’t have access to your account, reach out directly at support@herofx.co.
How can I delete/deactivate my user account?
Account deletion or deactivation is available upon request — simply open a ticket in the support portal and our team will process it for you.
Please note that for compliance and AML reasons, your account data may remain securely stored under our compliance retention policy for up to 5 years.
Trading Accounts
Opening, managing and funding trading accounts · 9 articles
How to open a trading account?
Opening a trading account takes less than 60 seconds:
- Log in to your HeroFX back office.
- Go to the Accounts tab.
- Choose between a Live or Demo account.
- Select your preferred account type.
- Once created, add virtual funds if it’s a demo account, or transfer real funds from your Hero Wallet using the Internal Transfer tab.
Your credentials will appear in your notifications panel. You can change the password of any account at any time from the Accounts tab — select the account and tap Change Password.
What is a Demo trading account and how can I open one?
A demo account lets you trade live market conditions with virtual funds — zero risk, real charts, real spreads. Perfect for learning the platform, testing strategies, or practicing risk management.
How to open one:
- Log into your back office.
- Go to the Accounts tab and select a Demo account.
- Choose your preferred account type and add virtual funds.
- Your credentials will arrive instantly in your notifications panel.
No deposit needed. No KYC needed. Just paper trading whenever you want it.
Can I modify the balance of my Demo account?
Yes — you can add more virtual funds to your demo account at any time from the Accounts tab — just select your account and add the balance you need.
Keep in mind that reducing your demo balance is not possible. If you’d like to start fresh, you can open a new demo account at any time.
Can I change my account leverage?
The leverage for Raw Spread, Zero Commission, and Islamic accounts is as follows:
- Forex — 1:500
- Indices — 1:100
- Metals — 1:100
- Crypto — 1:30
- Energies — 1:30
- Stocks — 1:30
Leverage is fixed across all asset classes. The only modification available is reducing the leverage on Forex — to request this, open a ticket in the support portal.
For Bonus and Hero10X accounts, leverage is different and cannot be modified. Check the account terms for more details.
How do I open a TradeLocker trading account?
Opening a TradeLocker account takes less than a minute:
- Log into your back office.
- Go to the Accounts tab.
- Click Create Real or Demo account.
- Select the TradeLocker tab and choose your preferred account type.
Once created, your credentials will appear in your notifications panel. Keep in mind that credentials are only sent for your first TradeLocker account — all subsequent accounts share the same login, so no new credentials will be issued.
What is my TradeLocker password?
Once your first TradeLocker account is created, you will receive your credentials in your notifications panel. All subsequent TradeLocker accounts share the same login — no new credentials will be issued for them.
Want to change your password?
- Go to the Accounts tab.
- Select any TradeLocker account.
- Click Change Password and set your new one.
Still stuck? Open a ticket in the support portal.
How does the Bonus Account work?
The HeroFX Bonus Account lets you trade with more capital than you deposit. Every funding gets matched with bonus credit on top.
How it works:
- Deposit, for example, $500 and receive a 100% bonus — you trade with $1,000.
- Bonus is non-withdrawable, but it counts toward margin and amplifies position sizing.
- All your profits are 100% yours and freely withdrawable.
- Bonus drops proportionally if you withdraw your principal.
Full terms and current promotions on the Bonus Account page.
How can I close my trading account?
Closing an individual trading account is quick — it doesn’t affect your user profile or other accounts.
- Close any open positions and pending orders.
- Use Internal Transfer to move the remaining balance back to your Hero Wallet.
- Open a ticket in the support portal requesting closure of the specific account number.
How can I get a Profit and Loss (PnL) statement?
We do not provide tax documents. However, you can access your deposit history, withdrawal history, and complete trading history directly through your account.
To view your trading history, follow the steps below:
- Click on the Accounts tab on the left-hand side of the screen.
- Select your trading account number.
- Scroll down to locate the calendar tool.
- Use the calendar to select your desired date range.
Platforms (TL / MT5)
Guides for using TradeLocker / MT5 · 5 articles
What trading platforms are available?
HeroFX works with the best platforms in the industry:
- TradeLocker — a modern platform that syncs seamlessly between mobile and desktop, packed with visual tools and an intuitive interface designed for today’s trader.
- MetaTrader 5 — the industry standard. Full EA support, an extensive library of indicators, available on desktop and mobile.
Both platforms support all HeroFX account types and the full range of instruments.
What mobile trading platforms are available?
You can trade on the go from any phone or tablet — positions sync instantly with your desktop.
- TradeLocker Mobile — iOS & Android. Sleek, fast, full charting.
- MetaTrader 5 Mobile — iOS & Android. Same EAs, indicators, and order types as desktop.
- Web & Desktop — both TradeLocker and MT5 have full-featured browser versions and desktop terminals.
What are the advantages of using TradeLocker?
TradeLocker is a modern, intuitive trading platform built for today’s trader. Here’s why traders love it:
- Stunning interface — intuitive, dark-themed, designed for focus.
- Web-first — nothing to install. Log in from any browser.
- One-click trading — lightning fast order execution.
- Built-in analytics — trade journaling and performance stats without third-party tools.
- Advanced charting — TradingView-style charts with custom indicators.
- Cross-device — web, iOS, and Android share the same session.
Try it — open a TradeLocker demo in just a few clicks.
What are the advantages of using MT5?
MetaTrader 5 is the gold standard for a reason — especially if you run algos or want deep technical analysis.
- Algo trading — full Expert Advisor (EA) support, run strategies 24/7.
- Massive indicator library — 80+ built-in plus thousands of custom indicators.
- Strategy tester — backtest EAs against years of historical data.
- Multi-asset — forex, indices, metals, crypto, stocks — all in one platform.
- Custom scripts — MQL5 language for any automation you can imagine.
- Available everywhere — Windows, macOS, web, iOS, Android.
Can I use automated EA trading on TradeLocker?
Yes — TradeLocker supports algorithmic trading through its open API and growing native automation tools.
Your options:
- Bot Studio — available directly from the TradeLocker desktop terminal, build and run automated strategies without leaving the platform.
- Native automation — built-in features for stop hunting, trailing stops, and conditional orders.
- Want full MQL5 EA support? Use MetaTrader 5.
Trading Conditions
Instruments, spreads, fees, lot sizes · 23 articles
Which instruments can I trade with HeroFX?
HeroFX covers every major asset class — 170+ instruments on a single account.
- Forex — majors, minors, exotics.
- Metals — gold, silver, platinum, palladium.
- Energies — WTI, Brent crude, natural gas.
- Indices — SPX500, NAS100, US30, GER40, UK100, JP225, and more.
- Cryptocurrencies — BTC, ETH, and the leading altcoins, 24/7.
- Stocks — CFDs on US, European, and global blue chips.
For more details, visit the trading assets page.
What is the leverage for each asset class?
Here is the maximum leverage available per asset class at HeroFX:
- Forex — 1:500
- Indices — 1:100
- Metals — 1:100
- Crypto — 1:30
- Energies — 1:30
- Stocks — 1:30
Leverage is fixed. The only modification available is reducing Forex leverage — open a ticket in the support portal to request it.
What are the margin call and stop out levels?
Margin protection rules are simple at HeroFX:
- Margin Call — triggered when your account margin level drops to 100%. Warning only — you can still trade.
- Stop Out — triggered at 60%. The platform automatically closes your most unprofitable positions to prevent your account from going into the negative.
Is there a trading commission on the Raw Spread account?
Yes — the Raw Spread account charges a fixed commission per lot depending on the instrument:
- Forex Majors & Minors — $10 per lot
- Forex Exotics — $20 per lot
- Metals — $10 per lot
- Indices — $1 per lot
- Crypto — $1 per lot
No markup on the spread — you get direct liquidity provider pricing with spreads as low as -0.4 pips.
Is there a trading commission on Zero Commission account?
No — the Zero Commission account is exactly what it says.
- $0 commission per trade.
- Spreads from 1 pip — fully transparent, no hidden fees.
- Costs are built into the spread, so what you see is what you pay.
Is there a trading commission on Bonus accounts?
The Bonus account has a commission per trade. For more information, check the Bonus Account terms and conditions.
Is there a trading commission on Islamic accounts?
The Islamic account is a swap-free version of the Raw Spread account — same commission structure applies:
- Forex Majors & Minors — $10 per lot
- Forex Exotics — $20 per lot
- Metals — $10 per lot
- Indices — $1 per lot
- Crypto — $1 per lot
No markup on the spread, direct liquidity provider pricing with spreads as low as -0.4 pips. Fully Sharia-compliant — no interest, no Riba. Please note that overnight fees may apply.
What are the trading conditions for Zero Commission accounts?
The Zero Commission account has no commission per trade. Spreads start from 1 pip.
Best for traders who want simple, all-in pricing.
What are the trading conditions for Raw Spread accounts?
The Raw Spread account offers direct liquidity provider pricing with no markup on the spread — spreads as low as -0.4 pips.
Commission per lot:
- Forex Majors & Minors — $10 per lot
- Forex Exotics — $20 per lot
- Metals — $10 per lot
- Indices — $1 per lot
- Crypto — $1 per lot
Built for scalpers where every fraction of a pip matters.
What are the trading conditions for Islamic accounts?
The Islamic account is a swap-free version of the Raw Spread account — same commission structure applies:
- Forex Majors & Minors — $10 per lot
- Forex Exotics — $20 per lot
- Metals — $10 per lot
- Indices — $1 per lot
- Crypto — $1 per lot
No markup on the spread, direct liquidity provider pricing with spreads as low as -0.4 pips. Fully Sharia-compliant — no interest, no Riba. Please note that overnight fees may apply.
What are the trading conditions for Bonus accounts?
For full commission details on the Bonus account, please refer to the Bonus Account terms and conditions.
What are the trading conditions for Demo accounts?
Demo accounts mirror live trading conditions exactly — same spreads, same prices, same execution. This way, what you practice is what you’ll experience in the real markets.
Which FX Majors can I trade at HeroFX?
All seven major pairs are tradable on every HeroFX account:
- EUR/USD — Euro / US Dollar
- USD/JPY — US Dollar / Japanese Yen
- GBP/USD — British Pound / US Dollar
- USD/CHF — US Dollar / Swiss Franc
- AUD/USD — Australian Dollar / US Dollar
- USD/CAD — US Dollar / Canadian Dollar
- NZD/USD — New Zealand Dollar / US Dollar
Which FX Minors can I trade at HeroFX?
Minor pairs (also called cross pairs) don’t involve the US dollar. HeroFX offers the full set of liquid crosses:
- EUR/GBP, EUR/JPY, EUR/CHF, EUR/AUD, EUR/CAD, EUR/NZD
- GBP/JPY, GBP/CHF, GBP/AUD, GBP/CAD, GBP/NZD
- AUD/JPY, AUD/CHF, AUD/CAD, AUD/NZD
- CAD/JPY, CAD/CHF, NZD/JPY, NZD/CHF, CHF/JPY
Minors typically have wider spreads than majors but offer great moves for swing traders. Full spread & swap data on the trading assets page.
Which FX Exotics can I trade at HeroFX?
Exotic pairs mix a major currency with an emerging-market currency — bigger moves, wider spreads, more opportunity.
HeroFX exotic lineup includes:
- USD/MXN — US Dollar / Mexican Peso
- USD/ZAR — US Dollar / South African Rand
- USD/TRY — US Dollar / Turkish Lira
- USD/SGD — US Dollar / Singapore Dollar
- USD/HKD — US Dollar / Hong Kong Dollar
- USD/SEK, USD/NOK, USD/PLN — Scandinavian and Eastern European crosses
- EUR/TRY, EUR/PLN, EUR/SEK — popular EUR-based exotics
Use exotics with discipline — spreads are wider and volatility can spike fast. See trading assets for live specs.
Which Metals can I trade at HeroFX?
HeroFX gives you direct CFD access to the major precious metals — hedge inflation, ride safe-haven flows, or trade trends.
- XAU/USD — Gold (the king of safe-haven trades)
- XAG/USD — Silver
- XPT/USD — Platinum
- XPD/USD — Palladium
- XAU/EUR — Gold quoted in euros
Which Indices can I trade at HeroFX?
The world’s leading stock indices — all tradeable as CFDs from a single account:
- US — SPX500 (S&P 500), NAS100 (Nasdaq), US30 (Dow Jones), US2000 (Russell)
- Europe — GER40 (DAX), UK100 (FTSE), FRA40 (CAC), EUSTX50, SPA35
- Asia-Pacific — JP225 (Nikkei), HK50 (Hang Seng), AUS200, CHINA50
- Other — VIX (volatility index)
Leverage up to 1:200, tight spreads, and full session coverage. Check the trading assets page for symbol-specific specs.
Which Energies can I trade at HeroFX?
Trade the most-watched energy markets in the world:
- WTI Crude Oil — US benchmark, highly liquid
- Brent Crude Oil — global benchmark
- Natural Gas — classic high-volatility play
More details on the trading assets page.
Which Cryptos can I trade at HeroFX?
Trade the top crypto pairs as CFDs — 24/7, weekends included:
- BTC/USD — Bitcoin
- ETH/USD — Ethereum
- XRP/USD — Ripple
- LTC/USD — Litecoin
- BCH/USD — Bitcoin Cash
- SOL/USD, ADA/USD, DOT/USD, AVAX/USD — leading altcoins
- BTC/ETH and other crypto crosses
More details on the trading assets page.
How can I find swap rates on HeroFX platforms?
Swap rates (overnight financing costs) are visible directly inside your trading platform.
- TradeLocker — right-click any symbol → Details. Look for Swap Long and Swap Short.
- MetaTrader 5 — right-click in Market Watch → Specification. Same fields.
Swaps are charged daily at 00:00 server time on positions held overnight. Wednesday rollovers are triple swap to cover the weekend.
What are the lot sizes per instrument?
Contract sizes can vary per asset. For full details, check the asset information panel inside your trading platform or contact our support team.
Is HFT (high-frequency trading) allowed at HeroFX?
No — HFT (high-frequency trading) is not permitted at HeroFX, as outlined in the account opening agreement.
What is the difference between Indices and Indices.Pro?
The difference is in contract size:
- Indices — 1 lot = 1 contract. Suitable for standard account sizes.
- Indices.Pro — 1 lot = 100 contracts. Designed for accounts with larger capital, allowing bigger position sizes per lot.
Deposits & Withdrawals
All available payment methods, fees, processing times · 11 articles
How does depositing work at HeroFX?
Deposit from as little as $5 with crypto, or $30 with Apple Pay, Google Pay, or card.
- Funds first land in your Hero Wallet — your central balance across all trading accounts.
- From there, use the Internal Transfer tab to move funds to the trading account you want.
This way you can move capital between accounts in seconds, with no re-deposits and no fees.
How does withdrawing work at HeroFX?
Withdrawals are straightforward:
- Make sure all your positions are closed, then use the Internal Transfer tab to move funds from your trading account back to your Hero Wallet.
- Go to the Withdrawals tab in your Hero backoffice — select your token, network, and enter your wallet address.
- Our payments team will process your request. Processing typically takes up to 1 hour, though it can be as fast as 5 minutes depending on transaction volume and the blockchain network at that moment.
What deposit methods are available?
You can deposit using these methods:
- Crypto: ETH, USDT, USDC and TUSD on ERC20 · Tron, USDT, USDC and TUSD on TRC20 · Polygon, USDT, USDC and TUSD on POL · BNB, USDT, USDC and TUSD on BEP20 · Solana, USDT and USDC on SOL · Bitcoin (BTC) · ETH, USDT and USDC on Base.
- Fiat: Credit or debit card, Google Pay, Apple Pay, plus local payment methods in Asia, LATAM, and Africa.
Just a quick note: deposits go into your Hero Wallet first, not directly into a trading account.
What is the minimum deposit amount?
The minimum deposit at HeroFX depends on the method:
- Crypto — from $5 to $15 depending on the token and network
- Card, Google Pay, Apple Pay — $30
Are there any deposit fees?
HeroFX does not charge any deposit fees.
- Crypto — no fees from HeroFX. Only blockchain network fees may apply.
- Card — no deposit fees from HeroFX. The PSP (Payment Service Provider) may apply their own fees.
How long does it take for deposits to be credited?
- Crypto — after blockchain confirmations, usually 2–30 minutes depending on the network.
- Card, Google Pay, Apple Pay — under an hour.
Once in your Hero Wallet, use the Internal Transfer tab to move funds to your trading account instantly.
How can I check the status of my deposit?
You can track every deposit from inside your Hero backoffice:
- Go to the Wallet tab.
- Find your deposit — status will show as Pending, Completed, or Failed.
If your deposit has been pending for over an hour, open a support ticket so our team can review it and expedite it if possible.
What withdrawal methods are available?
Currently available tokens and networks for withdrawal:
- ETH and USDT (ERC20)
- USDT (TRC20)
- Solana (SOL)
- Bitcoin (BTC)
Are there any withdrawal fees?
HeroFX does not charge any withdrawal fees. However, the PSP (Payment Service Provider) may apply fees of around 2–3%.
How can I check the status of my withdrawal?
You can track your withdrawal from inside your Hero backoffice:
- Go to the Wallet tab.
- Find your withdrawal — status will show as:
- Pending — your withdrawal is still being processed.
- Payout — sent to the blockchain, waiting for network confirmation.
- Done — completed. Your funds should be in your wallet.
If your withdrawal has been pending for over an hour, open a support ticket so our team can review it and expedite it if possible.
What should I do if my deposit is missing?
If your deposit hasn’t shown up, try this first:
- Check your Hero Wallet in the backoffice — deposits land there first, not directly in the trading account.
- Crypto? Confirm the transaction on the blockchain — it may still be waiting for network confirmations.
- Card? Verify with your bank that the charge went through successfully.
If everything looks correct but the deposit still isn’t showing, open a support ticket with your transaction details or payment receipt and our team will trace it.
Affiliates / IBs
Commission structure, referrals, payouts · 6 articles
How can I become an Affiliate?
Becoming a HeroFX Affiliate / IB is instant — no application, no waiting list.
- Log into your Hero backoffice.
- Open the Partnership tab.
- Accept the terms and you’re in.
You’ll get a unique referral link to share with your community — track all activity and earnings in real time from your dashboard.
Earn up to $10 per lot traded:
- $5 per lot traded by your referred clients
- $3 per lot from sub-affiliate level 1
- $2 per lot from sub-affiliate level 2
How much do I earn as an IB/Affiliate?
HeroFX pays up to $10 per lot traded:
- $5 per lot from direct clients
- $3 per lot from sub-affiliate level 1
- $2 per lot from sub-affiliate level 2
Commissions are paid daily to your balance. You can withdraw anytime once credited.
How can I refer clients as an Affiliate?
Once you join the affiliate program, go to the Partnership tab in your Hero backoffice to get your unique referral link.
Anyone who signs up through your link is tagged to your account.
Do I earn money on sub-affiliates?
Yes — HeroFX includes a two-tier sub-affiliate structure:
- $3 per lot from sub-affiliates at level 1
- $2 per lot from sub-affiliates at level 2
How do I withdraw my affiliate earnings?
To withdraw your affiliate earnings, follow these simple steps:
- Log in to the backoffice.
- Go to Partnership → Accounts.
- Click Withdraw.
- Choose whether to withdraw to a trading account or to your Hero Wallet.
If you withdraw to your Hero Wallet, you can then withdraw from there using the available withdrawal methods.
Affiliate lot commissions are paid out daily and can be withdrawn normally.
How can I access the affiliate dashboard?
Your affiliate dashboard lives inside your Hero backoffice:
- Log in to the backoffice.
- Click the Partnership tab in the left menu.
From there you can track all your referred clients’ activity — including deposits, trading volume, commissions, and sub-affiliate performance — all in real time.
Hero10X
10X your trading capital on TradeLocker / MT5 · 8 articles
What is Hero10X?
Hero10X is HeroFX’s instant funded trading account. Purchase an account and trade with up to 10× your capital — no challenge, no evaluation, live capital from day one.
- No challenge phase
- 10× your deposited capital
- Keep 100% of the profits on your deposited capital
- Simple static drawdown rule
How does the Hero10X capital model work?
The Hero10X model is straightforward:
- Purchase a Hero10X account — for example, $1,000.
- HeroFX funds it 10× — your trading balance is $10,000.
- This increases your available margin, allowing you to trade with a larger position size.
- Profits are 100% yours — withdraw anytime.
- There is a static drawdown of 10% — in this example, if your equity drops to $9,000 the account gets deactivated. The key is that the drawdown level is fixed and never moves, so as you grow your balance the distance between your equity and the drawdown increases, giving you more freedom to trade.
Is Hero10X a challenge account?
No — Hero10X is not a challenge or evaluation account. No hidden rules.
- No evaluation phase — trade live capital from day one.
- No profit targets.
- No minimum trading days.
- Hold positions over weekends.
- Trade the news.
- Withdraw profits anytime.
Can I withdraw profits from Hero10X accounts?
Yes — profits on a Hero10X account are 100% yours and freely withdrawable anytime.
To withdraw:
- Go to the Accounts tab, select your Hero10X account and withdraw your funds to your Hero Wallet.
- Once there, go to the Withdrawals tab, select your token, network, and enter your wallet address.
Withdrawals are usually processed in under an hour — and sometimes as fast as 5 minutes.
What is the leverage on Hero10X accounts?
Hero10X accounts have fixed leverage. It is not possible to modify it.
- Forex majors — 1:110
- Forex minors — 1:110
- Forex exotics — 1:110
- Indices — 1:25
- Indices.Pro — 1:25
- Metals — 1:25
- Crypto — 1:10
Can I purchase multiple Hero10X accounts?
Yes — you can purchase multiple Hero10X accounts, but you can only have 2 active accounts of the same capital size at a time.
Each account has its own independent static drawdown limit. To purchase one, go to the Accounts tab in your Hero backoffice and purchase a new Hero10X account.
What happens when my Hero10X account hits the drawdown limit?
If your Hero10X account hits the drawdown limit, the account will be deactivated.
Can the purchase price of a Hero10X account be refunded?
The purchase price of a Hero10X account is non-refundable once the account is active.
If you believe there has been a billing error or a technical issue, please open a support ticket and our team will review it.
Contests / Tournaments
Demo trading contests on HeroFX · 8 articles
Demo Contest - who is eligible to participate?
The HeroFX Demo Trading Contest is open to anyone with a verified HeroFX account. No entry fee, no risk.
To participate:
- Complete your KYC verification.
- Open a contest demo account from the Accounts tab in your backoffice.
- Trade during the active round — contests run every 2 weeks, from Sunday to Friday.
Only one contest account is allowed per user per round. Some regions may not be eligible due to compliance restrictions.
Demo Contest - what are the prizes?
Prizes are Hero10X funded accounts — trade with real capital and withdraw your profits anytime:
- 1st place — $5,000 Hero10X account
- 2nd place — $2,500 Hero10X account
- 3rd place — $1,000 Hero10X account
- 4th to 10th place — $500 Hero10X account each
Demo Contest - what trading account can I use?
You must use a dedicated contest demo account — not your regular demo or live account.
To open one:
- Log into your Hero backoffice.
- Go to the Accounts tab.
- Select Demo Contest as the account type.
- You’ll receive a $10,000 demo balance and be automatically enrolled in the active round.
For the next round, you can participate with the same account — the demo balance resets automatically before each new round begins.
Demo Contest - do I need to register in advance?
No advance registration needed — you can join at any point during an active round. Just open a Demo Contest account from the Accounts tab and you’re in.
Demo Contest - when does the round start?
The HeroFX Demo Contest runs every 2 weeks, from Sunday to Friday.
Winners are announced and prizes are distributed shortly after each round ends.
Demo Contest - how are ranks, winners, and prizes handled?
Rankings are based on account performance (P&L %) at the end of each round. The leaderboard updates in real time.
- Trade your contest demo account throughout the round.
- Watch your rank on the live leaderboard.
- At round end, top finishers are verified by our team.
- Winners receive their Hero10X account prize shortly after the round closes.
Demo Contest - can I use the account for multiple rounds?
Yes — you can use the same contest demo account for multiple rounds. The $10,000 demo balance resets automatically before each new round begins.
Demo Contest - what trading techniques are allowed?
Most techniques are welcome in the Demo Contest. EAs and HFT are not allowed.
Not allowed:
- EAs and automated systems
- HFT (high-frequency trading)
- Multiple accounts under one user
- Coordinated trading across accounts
- Copy-trading or third-party entries
- Exploiting platform glitches or pricing errors
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