The Two-Factor Authentication (2FA) requires you to enter an additional code when signing into your account, adding an extra level of security. The Two-Factor Authentication feature currently supports the use of an authenticator app or an email address as a verification method.
To add 2FA to your account, follow these steps:
1. On your HeroFX profile, go to the “Profile” tab.
2. Click the Enable button under the Two Factor Authentication section.
3. To find the requested code, download and open up the Google Authenticator app on your phone and tap Begin Setup > Scan Barcode. Once you’ve used your phone to scan the barcode displayed in your browser, click Next in your browser. You will then be prompted to enter the authenticator code that will appear on your phone.
Transactions via “crypto” cannot be reverted once a crypto address has been used and the funds have left your exchange wallet.
If you have not sent the funds yet, the deposit on your account will simply timeout and no further action is needed.
1- Select “Funds” tab
2- Select “Withdraw Funds” from the left hand panel.
3- Complete “Initial Information” proceed to “Transfer Details” and finish with “Confirmation.”